Privacy Policy

Information we collect

Our contact form collects your name, email address and message. You may also provide your business or organization name and telephone number. We may retain related correspondence and information you provide while discussing your needs or our services.

Our hosting and technology providers also process technical information associated with website visits, such as IP addresses, browser and device information, requested pages, referring websites and request times.

Please do not submit passwords, payment-card information, government identification numbers, medical information or other sensitive information through the contact form. The website does not offer customer accounts or collect online payments.

How we use information

We use information to respond to customer-initiated inquiries, discuss services, prepare proposals, maintain business relationships, manage communications and operate our business.

We also use website activity information to understand how visitors use the site and identify improvements.

Marketing communications

We may use customer contact information to send relevant marketing emails and newsletters, subject to applicable consent requirements.

Selecting the optional marketing checkbox on our contact form indicates permission to receive occasional technology updates, service news and newsletters from Maxi Signs. The checkbox is unchecked by default and is not required to submit an inquiry. You may withdraw permission at any time.

When you affirmatively select the checkbox, our form records the consent wording and its version, together with a browser-generated submission timestamp when JavaScript is available. The timestamp reflects your device’s clock.

You may opt out of marketing messages using the unsubscribe instructions in the message or by contacting info@maxisigns.biz. Opting out of marketing does not prevent communications needed to respond to your requests or provide services you have requested.

AI-assisted systems and automation

Customer inquiries and related communications may be processed through AI-assisted tools, business automation platforms and other technology systems used to manage inquiries, communications and business operations.

This processing may involve service providers receiving information needed to perform those functions. Provider handling depends on the particular service, its applicable terms and the account settings used. This statement does not mean that every inquiry is processed by AI or that information is necessarily used to train AI models.

Service providers and information sharing

We use service providers to support website hosting, contact-form processing, analytics and business operations:

Formspree processes contact-form submissions and supports their delivery to us. See Formspree’s Privacy Policy. Cloudflare provides website hosting, delivery and associated operational services. Google Analytics measures website usage. AI, automation and other business technology providers may process information for the business functions described above. Some website images load through Unsplash’s image-hosting service, which receives the technical information necessary to deliver those images.

Service providers process information under their applicable terms, privacy policies and account configurations. Information may be processed in the United States or other countries where providers operate.

We do not sell customer inquiry information. We may disclose information when required by applicable law or legal process.

Analytics, cookies and privacy choices

We use Google Analytics to understand website activity, including pages visited, interactions, referral sources and general device and geographic information. Analytics uses cookies and similar identifiers to distinguish visits and measure usage.

You can manage or delete cookies through your browser settings. Google also offers an Analytics opt-out browser add-on for supported browsers. These controls may not prevent all technical information processing.

See Google’s explanation of information collected through partner websites for additional information.

Retention

Retention varies according to the type of information, its business purpose, applicable legal requirements and provider settings. Contact-form records, correspondence and analytics data may have different retention arrangements. Contact us with questions about information associated with your inquiry.

Security

No method of internet transmission or electronic storage is completely secure. Please use the contact form for ordinary business inquiries and avoid including sensitive information.

Privacy questions and requests

You may contact us to ask about information you provided or request access, correction or deletion. We will assess requests under applicable law and may need sufficient information to verify the request. Some information may need to be retained for legal or legitimate business purposes.

Maxi Signs LLC
info@maxisigns.biz
224-900-SIGN (7446)
738 E. Dundee Road, Suite 203
Palatine, IL 60074

Policy updates

We may update this policy when website features or information-handling practices change. The effective date identifies the current version.